FOR IMMEDIATE RELEASE

November 30, 2010 

ST. JOHN’S – The Workplace Health, Safety and Compensation Commission is pleased to announce the successful launch of new claims management software which will streamline the adjudication and management of injury claims. The software is part of a new claims management model which is helping injured workers recover and get back to work quickly and safely.  

“The new model, and in particular this new computer application, provides our claims management teams with much better access to the information necessary to help injured workers,” said Commission Chief Executive Officer Leslie Galway. “Our goal is zero workplace accidents, but when injuries do take workers off the job, we’re here to help them recover and get back to work as soon as it is safe to do so. This model will help us achieve that.”  

The new system provides claims data, medical information and the relevant policies and procedures in a safe and secure environment with improved navigation, tracking and communications functions. This will result in greater consistency and accuracy, and faster decisions and solutions.  

The new software application was created by xwave, in partnership with the Commission. xwave is an information technology company that provides clients with Advanced Technology Solutions and IT Professional Services.  

“One of the keys to the success of this project has been a strong partnership between xwave and the Commission’s Compensation Services and Information Technology Services staff,” said June Turpin, Regional Director, Newfoundland and Labrador, xwave. “By using the latest Microsoft.Net tools and a user-centered design approach, Commission staff can now quickly access the relevant claims' information to provide an even higher level of service.”  

Serving over 16,000 employers and approximately 11,000 injured workers, the Commission is an employer-funded, no fault insurance system that promotes safe and healthy workplaces, provides return-to-work programs and fair compensation to injured workers and their dependants. 

-30-  

FOR FURTHER INFORMATION, PLEASE CONTACT:
Chris Flanagan
Director of Communications
Workplace Health, Safety and Compensation Commission
Telephone: 709-778-1590 or 709-728-7869 

Workplace Health, Safety and Compensation Commission
146-148 Forest Road • St. John’s • NL • A1A 3B8
Telephone (709) 778-1000 •1-800-563-9000
www.whscc.nl.ca