PRIME Experience Incentive
The PRIME experience component is now in effect for all PRIME eligible employers. By managing 2008 claim costs today, you can help minimize costs so that you receive the greatest experience refund or lowest experience charge possible in 2009. For 2008, each PRIME eligible employer has been assigned a PRIME experience incentive range. When your 2008 payroll estimate was processed, your experience range was printed on your assessment invoice. This range is only an estimate and will be finalized in 2009 when your 2008 employer statements are processed.
Throughout 2008, your PRIME claim costs will be accumulated so that they can be compared to your experience incentive range. Your experience refund or charge will be calculated and applied in 2009, when your 2008 employer statements are processed. If your costs fall below the bottom of your range, you will receive a refund. If your costs are higher than the top of your range, you may be required to pay a charge. If your costs are within your range, there may be no refund or charge applied.
If you have claim costs, the Commission produces a monthly PRIME Status Report for employers who have requested access to their claim cost information. These reports include not only claim cost information but also your current experience range.
If you are receiving these cost reports in the mail but would like to view them on the web, you can register for connect, the Commission’s web service. If you are registered for connect, these reports are no longer mailed and you can only view this report online. If your organization is currently incurring claim costs but you are not receiving any cost reports, you can request this information by completing and forwarding the Claim Cost Contact Authorization Form located on the Commission’s website.
PRIME Practice Incentive
You must first meet your 2008 practice incentive requirements and receive a practice refund to be considered for a 2008 experience refund. Employers who do not qualify for their practice refund will still be subject to experience charges, if applicable. To find out more about the experience incentive or to qualify for your annual 5% practice incentive refund, please see the brochure enclosed. You can also check the PRIME section of our website or call (709) 778-2922 or toll-free 1-866-955-2922.
Watch for revised injury reporting forms
Over the next few months, the Commission will be revising some of its most commonly-used forms. The employer’s report of injury – form 7 – and the worker's report of injury – form 6 – will be revised in conjunction with the design and development of a new internal system to register workplace injury claims. As well, a new physician form 8/10 will be launched. The goal of the new form is to gather information in a more concise way while still providing the necessary information for adjudicating and managing a claim. The new form allows for the use of codes and tick boxes, in addition to handwritten responses, for clearer reporting on parts of body injured, diagnoses, findings and treatment plans.
OH&S Minutes coming soon to connect
A new connect service has been launched to a small group of employers – the latest service of the Commission’s web portal. Over the next few weeks, these employers will have their Occupational Health and Safety Committees test this new service where they will be able to submit and manage their committee minutes on-line. The Commission will take the findings from this group and then decide how to launch the service to other employers. Registered employers can now request clearance letters through connectand manage their subcontractor lists. They can also view their account balances, recent payments, rate history and cost reports. Employers who would like to use connectand save time for their organization, can go to www.whscc.nl.ca and click on connect.
Client Service Office officially opens
The Commission's Client Service Office (CSO) has officially opened its doors to receive, investigate and resolve issues from employers, injured workers or other stakeholders related to client service. The office will deal with individual concerns and identify trends and systemic issues to recommend changes designed to improve services for clients of the Commission. The office will also document cases where clients feel they have received exemplary service.
Deann Bussey has been hired by the Commission’s Board of Directors as the Client Service Officer. Ms. Bussey brings valuable social work, counseling and mediation experience to this new role and the Commission is confident that Ms. Bussey and her office will effectively meet the needs of clients.
For more information on the Client Service Office or to register an issue, contact 778-1166, toll-free 1-888-790-1444 or e-mail: firstname.lastname@example.org