Workplace Health, Safety & Compensation Commission of Newfoundland and Labrador 
RTW plan elements


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A return-to-work program is a documented process for communication and action in the event of a work-related injury. The Program will facilitate an injured worker’s recovery and return to work as early and safely as possible in accordance with legislative and workplace requirements. A well-designed return-to-work program may be used for all injuries regardless of their source.

Return-to-work programs have six (6) elements defined for the purposes of PRIME through Commission policy.

1.Commitment

You must develop a return-to-work policy statement that:
  • Is signed and dated by the highest ranking official or designate.
  • Is posted in a prominent place in hard copy or available electronically at all workplaces.
  • Is reviewed annually and updated as required.
  • Is communicated to all workers, with information on how it applies to their specific workplace.
  • Demonstrates the employer’s commitment to return to work in accordance with the Commission’s Policy Re-18: Hierarchy of Return-to-Work and Accommodation and Section 89 of the Workplace Health Safety and Compensation Act .
  • Reflects the re-employment obligation under section 89.1 of the Workplace Health Safety and Compensation Act (refer to Policy Re-05 “Re-employment Obligation”) for those employers who have this obligation.
  • Includes references to:
    • Communicating with the worker during the return-to-work process and protecting confidential information
    • Committing to cooperation 
    • The roles and responsibilities of the parties involved in return to work including, but not limited to: the employer, injured worker, health care provider(s), co-workers, the Commission and where appropriate, the union, return-to-work representatives etc.
  • Reference to joint consultation with workers in the development, monitoring, evaluation and revision of the Return-to-work program for large PRIME assessment employers.
  • Is developed in joint and meaningful consultation with workers as defined in Criteria 5 of Policy PR-06 for provincially-regulated employers and Policy PR-07 for federally-regulated employers.

2. Injury Reporting System

You must establish an Injury Reporting Process that:

  • Is communicated to all workers and outlines the steps to be taken in the event of a work injury.This process would include but not be limited to:

Forms

  • Updated Commission forms must be available either in paper copy or online.These forms would include:
  • Forms that are considered acceptable to the Commission include the following:
    • Employee Name
    • Claim Number
    • Pre-injury Position 
    • Return-to-work schedule including dates, hours and hourly wage
    • Signed and dated by the employee and employer
  • Injury Reporting System must be developed in joint and meaningful consultation with workers as defined in Criteria 5 of Policy PR-06 for provincially regulated employers and Policy PR-07 for federally regulated employers for large PRIME assessment employers.

3. Return-to-Work Planning

You must establish a Planning Protocol that:

  • Is done in accordance with the section 89 of the Act (refer to Policy RE-02 “The Goal of Early and Safe and the Role of the Parties ”) and section 89.1 (refer to Policy RE-05 “Re-employment Obligation”) Your protocol must:
  • Outline the steps to be followed from the time of injury to the completion of return-to-work and reflect Policy RE-18 (Hierarchy of Return-to-Work and Accommodation).
  • Be supported by using the appropriate forms such as the Early and Safe Return-to-Work Plan or alternate form acceptable to the Commission to ensure that workers are involved in the development of the return-to-work plan.
  • Indicate that confidential information is protected (refer to Policy RE-03 “Functional Abilities Information for return-to-work”).
  • Demonstrate that employer communicates with the Commission as required by section 89 of the Act.  

4. Return-to-Work Program Documentation

You must establish Policies and/or Procedures that:

  • Outline the roles, responsibilities and accountabilities of the parties involved in the return-to-work program as outlined in your return-to-work policy statement.
  • Include guidelines for addressing workplace accommodation issues required by legislation for your specific workplace.
  • Include guidelines for advising the Commission of disputes between the workplace parties regarding a return-to-work plan.

5. Joint Mechanism for Consulting

Consultation Mechanism

  • Meaningful consultation must occur between management and employees on return-to-work program elements.
  • Meaningful consultation must occur between management and employees on complex return-to-work issues. 

6. Evaluation and Communication

Evaluation Protocol
Your return-to-work program must be evaluated through a joint mechanism on an annual basis.

Communication Protocol
Your return-to-work program must be communicated through a joint mechanism to all employees on an annual basis.

Revision Protocol
Your return-to-work program must be revised through a joint mechanism.

For more information on return to work program injury reporting please contact:

St. John’s (709) 778-1000 Toll free 1-800-563-9000
Grand Falls-Windsor (709) 489-1600 Toll free 1-800-563-3448
Corner Brook (709) 637-2700 Toll free 1-800-563-2772

If you are calling to discuss your PRIME requirements call 778-2922 or email prime@whscc.nl.ca.